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Returns & Exchanges

At LENY, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Simply initiate your request through our portal to ensure a quick and easy refund or exchange process.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Carefully place the unworn garments with original tags attached into the shipping box and include the provided packing slip.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.